First time users

T&Cs

Registering a place for your child

To register your child for a place at ABC NURSERY you are required to complete a registration form which can be obtained from the setting Manager. A £50.00 non-refundable deposit is payable for each child. This does not guarantee a start date, however we will endeavour to meet your needs. A place will be guaranteed at the setting when we are in receipt of the first month’s fees, due on 1st of every month (or the next working day if cash payment).

Funded childcare
When you child is eligible for a funded place you will be required to sign these related terms and conditions which also set out our wrap around fees relating to services used outside that of the free entitlement hours. A deposit is not required if you are accessing a funded only place.

Online account
All registered parents/ carers will be required to set up an online childcare account as part of their contract of agreement.

Billing and payment

Invoice date
By email between 26-29th of the month (for forthcoming month)

Payment date
1st of the month

Late payment procedure
If fees have not been settled by the stated date ABC Nursery has the right to charge a £10 daily late payment penalty until fees have been cleared. We ask that you ensure payments are timely.

We charge for public and bank holidays.

Absences

Fees are payable during all periods of absence where childcare has been prearranged.

Cancelling your child's place

Six weeks notice, by email, info@abcnurseryoxford.co.uk.

This is applicable both prior to starting and during your time with us.

If you are taking up a funded only place under the Early Years Free Entitlement (EYFE) notice is not required.

Late collection charge

If you are going to be late collecting your child please contact the setting well in advance so that they are not concerned of your absence and so that they can make arrangements for your child's supervision onsite.

You will be charged a late collection penalty of £10.00 to cover the overtime of staff working beyond normal hours. We ask that you respect this policy.


Limit of liability

ABC NURSERY is committed to providing safe childcare and environments to all children in our care. Our settings operating hours are between 7:30am - 6:30pm, Monday to Friday. If a child is onsite out of our registered operating hours we can not be held liable for loss or damage to property, personal injury or death of any participant unless negligence is proven on ABC NURSERY's part.

Urgent closure of the setting

In exceptional circumstances there may be an event that triggers the closure of the setting for example; Severe adverse weather conditions; Personal health to employees and/or Acts of terrorism. ABC NURSERY in these circumstances will not be held responsible and will not issue refunds for such forced closures.